Self-serve subscriptions take care of themselves. Annual contracts on net-30, manual invoices outside Stripe, and the customers Stripe gives up on: that's where AR breaks. Tally connects Stripe and QuickBooks so the books actually close on time.
Stripe retries the card three times, then gives up. Nobody follows up. The revenue's just gone.
Enterprise customers pay late every time. Their AP team needs three reminders. You send one.
Stripe, QuickBooks, Bill.com, Mercury, the spreadsheet, the inbox. Month-end is a manual hunt.
Tally reads your Stripe payouts (after fees) and matches them to QuickBooks invoices. ACH and wires in Mercury or Brex too. One ledger, every source.
When Stripe finishes its retries, Tally takes over with a personal email from your address, a 7-day follow-up sequence, and a Slack alert if it still doesn't pay.
Big sales-led customers get the cadence their AP team responds to. Self-serve customers get something softer. Tally writes each one to fit.
When a customer replies “we paid the annual contract via wire last week,” Tally checks the Stripe payout, the QBO ledger, and your Mercury/Brex feed before responding. If it landed, send the receipt. If it didn’t, ping you in Slack to confirm before chasing.
Sales asks: “what’s outstanding on my book?” CFO asks: “what closed last month vs. what billed?” Tally answers from one source (Stripe + QBO joined) and exports the snapshot for the board deck.
“Stripe handled our 266 self-serve accounts cleanly. Tally handled the 14 enterprise contracts that always paid 17 days late. DSO dropped 14 days. We pulled the second-AR-hire req the day after the demo.”
See what Tally would have done last month.